Insurance Claim FAQ's

Frequently asked questions about working with your insurance company

for roof restoration and roof replacement.

Frequently Asked Questions About Roofing Insurance Claims

1. Does homeowners insurance cover roof damage?

Most homeowners insurance policies cover roof damage caused by sudden events like hail, windstorms, falling trees, or fire. However, normal wear and tear or neglect is not covered. If you’re unsure, we can inspect your roof and help you understand your policy coverage.

2. What should I do if I think my roof has storm damage?

If you suspect storm damage:

• Document the damage with photos.

• Contact Lowrie Roofing for a free inspection.

• We perform a comprehensive inspection using drone imaging, physical assessments, and RoofScope technology to ensure no damage is overlooked.

• File a claim with your insurance company (we can guide you through this process).

• Meet with your insurance adjuster (we can be present to ensure a thorough evaluation).

3. Should I call my insurance company or a roofing contractor first?

It’s best to call a roofing contractor first. Insurance companies may not approve a claim unless there’s verifiable damage. At Lowrie Roofing, we use a combination of drone inspections, physical inspections, and RoofScope reports to provide the most accurate and detailed assessment possible.

4. How does Lowrie Roofing help with the insurance claim process?

We provide a free, detailed roof inspection using drone imaging, physical inspections, and RoofScope reports.

As a licensed insurance adjuster, Michael Lowrie speaks the insurer’s language to ensure fair evaluations.

We meet with your insurance adjuster to advocate for a full and fair assessment.

We use Xactimate pricing, the same system insurers use, ensuring accurate estimates.

We handle all documentation and ensure compliance with local codes and insurance requirements.

5. Will my insurance rates increase if I file a claim?

Insurance companies typically do not raise individual rates due to storm-related claims. However, if a storm affects an entire region, premiums may rise for all policyholders. Your insurance is designed to cover sudden damage, so you should take advantage of your coverage when needed.

6. How much will I have to pay out of pocket?

The only out-of-pocket cost for most homeowners is their insurance deductible. If a contractor offers to waive or "cover" your deductible, that’s insurance fraud. We believe in transparency and compliance with state laws.

7. What if my insurance company denies my claim?

If your claim is denied but we find legitimate damage, we can:

• Review the insurance report and provide additional evidence.

• Request a reinspection with a different adjuster.

• Help you appeal the decision if necessary.

8. How long does the insurance claims process take?

The timeline varies, but most claims follow this schedule:

Inspection & Claim Filing: 1–2 weeks

Adjuster Inspection & Approval: 1–3 weeks

• Finalizing Paperwork & Payout: 2–4 weeks

• Roof Replacement: 1–3 days once materials arrive

9. Can I upgrade my roofing materials during an insurance claim?

Yes! Your insurance covers the cost of restoring your roof to its original condition, but you can pay the difference to upgrade to impact-resistant shingles, metal roofing, or other premium materials.

10. Why should I choose Lowrie Roofing for my insurance claim?

• Comprehensive Inspections: We use drone imaging, physical inspections, and RoofScope reports for unmatched accuracy.

• Dual expertise: We are both licensed roofing contractors and licensed insurance adjusters.

• Full transparency: We document every step of the process so you always know what’s happening.

• Advocacy for you: We ensure you get full restoration, not just a patch job.

Schedule Your Free Roof Inspection Today

If you suspect roof damage, don’t wait. Contact Lowrie Roofing today for a free, no-obligation

roof inspection and let us handle the insurance process for you.

📞 Call or Text: (844) 767-2524

📧 Email: [email protected]

📍 Location: 14365 Foothill Rd, Golden, CO 80401

🕒 Hours: Monday - Saturday: 7 AM - 6 PM | Sunday: Closed

Roof inspection team checking storm damage on a Colorado roof, highlighting the need for post-summer storm maintenance.
Roof inspection team checking storm damage on a Colorado roof, highlighting the need for post-summer storm maintenance.
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Roof inspection team assessing storm damage on a Colorado home after summer storms to ensure roofing integrity.

© 2024 Lowrie Construction & Roofing.

All Rights Reserved.